If you don't use one, it may cause malfunction or product failure. If the plug type is different, please request for a multi adapter(Korean plug type is'C','F'). Some countries (Italy, Lithuania, Malta, Honduras, Kuwait, Uruguay, El Salvador, Iceland, etc) are not in EMS coverage. An invoice is added on the package on demand. Instead of box, in many cases, air cap is used for packing.If an item suddenly breaks down or does not operate in a normal way within 1 year, the problem will be analyzed and discussed. If it turns out to be a manufacturing defect. If it turns out to be a user's mishandling fault, the item can be repaired. We try our best to put customers' sastisfaction as first priority.
Most of the time we find the resolution that satisfies customers needs. Please don't be so quick to leave negative/neutral feedbacks. We really appreciate your business with us.The item "AQUA CLA-500Q Aqua Sweeper Wet and Dry Vacuum Cleaner Bult-in Water-Filter 220V" is in sale since Wednesday, July 08, 2015. This item is in the category "Home & Garden\Household Supplies & Cleaning\Vacuum Cleaners". The seller is "yr-rambo" and is located in Gyeonggi-do, default. This item can be shipped worldwide.