We accept 30 days for return. You need to provide the picture. Then We will take further action for you and solve the problem for you asap. Please keep the original box especially the bar code which start with letter S & M.We need this information to identify the item. This is very important to us. The item "Industrial Vacuum Cleaner Wet & Dry Vac Commercial Stainless Steel 80L 3600W UK" is in sale since Friday, March 29, 2019. This item is in the category "Home, Furniture & DIY\Appliances\Ironing & Vacuuming\Vacuum Cleaners". The seller is "wjwhouse666" and is located in United Kingdom. This item can be shipped to United Kingdom.