Some countries (Italy, Lithuania, Malta, Honduras, Kuwait, Uruguay, El Salvador, Iceland, etc) are not in EMS coverage. An invoice is added on the package on demand. Instead of box, in many cases, air cap is used for packing.
If an item suddenly breaks down or does not operate in a normal way within 1 year, the problem will be analyzed and discussed. If it turns out to be a manufacturing defect. If it turns out to be a user's mishandling fault, the item can be repaired. We try our best to put customers' sastisfaction as first priority. Most of the time we find the resolution that satisfies customers needs. Please don't be so quick to leave negative/neutral feedbacks. We really appreciate your business with us. The item "PHILIPS FC7070 Aqua Trio 3-in-1 Wet-Dry Vacuum Cleaner Mopping System For 60" is in sale since Thursday, May 28, 2015. This item is in the category "Home & Garden\Household Supplies & Cleaning\Vacuum Cleaners".The seller is "yr-rambo" and is located in Gyeonggi-do, default. This item can be shipped worldwide.